How do I skip a delivery?

If you need to cancel an upcoming delivery, you can use our skip delivery option before our billing deadline. Skipping deliveries is best for short-term schedule changes. To take a break for a week or more, pause deliveries instead. To take a break for a week or more, pause your deliveries instead.

1. Go to the Upcoming Deliveries page.
2. To the right of the delivery date you want to skip, select Customize This Delivery followed by Skip this delivery.
3. When the confirmation pop-up appears, select Skip without Donating. 
4. Once the page reloads, your skip is confirmed.

If you change your mind, you can re-add the delivery before the billing deadline.

Deadline: Skip Thistle deliveries by 11:59 PM PT on Thursday before the week you want to skip.

Skipping details & tips

• You are not charged for a successfully skipped delivery.
• If you change your meal plan after skipping a delivery, it will reinstate that delivery. Skip it again after making any meal plan changes.
• If you accidentally donated your delivery, chat with our support team. We’ll be happy to help. 
• Want a reminder before billing? Text MENU to 1 (855) 525-0580 to get Thursday text updates.
• If you need to skip multiple deliveries in a row, we suggest pausing for full weeks from the Meal Plan page instead.
  • Related: How to Pause Your Thistle Account