What is the Thistle Hero meals beta program?

The Hero meals beta program is how we test new recipes and meal types to learn what you'll love before they're added to the regular Thistle menu. If you're invited to the program, you'll receive free access to new meals before they're available on the menu, in exchange for your honest feedback.

Do Hero meals beta program meals cost anything?

No, Hero meals beta program meals are free. In exchange, we ask that you give us feedback on the meals you receive.

How do I sign up for the Hero meals beta program?

You can be added to the list of customers interested in the Hero meals beta program. The next time we have meals available to test, we'll reach out via email to invite you to participate.

When will I receive the Hero meals?

The invitation you received is only for recording if you're interested in this program and receiving the Hero meals at a future date. When the meals are available, we will contact you before that delivery week with more information and to confirm you can receive them.

Do I need to be receiving a delivery in a specific week to take part in the Hero meals beta program?

When we reach out about Hero meals beta program meals, we'll let you know the specific date those meals are available. If you've already skipped or paused that delivery, you will not receive a delivery for those meals.

Can I take part in the Hero meals beta program if I only eat certain proteins or types of meals?

Yes, you can still take part in the Hero meals beta program if you only eat certain proteins or types of meals. When we invite you to participate, we'll ask what types of proteins you'd like to receive and whether there are ingredients or types of food you don't eat. After that, we take care of the rest, and you won't receive anything we know you can't eat.

How do I give feedback on a Hero meals beta program meal?

You'll receive an email asking you to fill out a short survey about the meal you received. Check your inbox, including spam or promotions folders, and let us know if you don't see it.

Where do I enter my feedback for Hero meals beta program meals?

Because these Hero meals are part of our beta program, you won't be able to rate them the usual way on the Thistle site. Instead, you'll receive an email from us with a link to the feedback survey.

I can't find the feedback form for Hero meals. Where do I enter my feedback?

If you can't find your feedback form, you can access it here: [ADD LINK: Hero meals beta program feedback form URL]. Thank you for taking the time to share your thoughts so we can create the best Thistle meals for you!

Can I view the ingredients and nutrition of the Hero meal in my upcoming orders on my desktop or the app?

No, for now, you will see just a photo of the Hero meal you are scheduled to receive, without the option to view nutritional information. However, the meal packaging will have the full nutritional panel.