If you are missing one or more meals or other items, please let us know in our contact form here. Please include the name(s) of the item(s) and we will credit your Thistle account. If you are unsure what you are missing, you can view your itemized invoices under 'Order History' on the left-hand side of your Account page here. The names of your items are listed in the invoices so you can cross-reference that list with what you received in your delivery.
Articles in this section
- Where do you deliver?
- Help! One of my meals is missing!
- What do I do with the bags and ice packs once I receive my delivery?
- I have Thistle bags and ice to return but no longer have an account - can you pick them up?
- What delivery courier do you use?
- What are your delivery windows on the West Coast?
- Where are your meals prepared?
- Do you deliver on the East Coast or the Midwest?
- What can I expect during deliveries?
- How do I know when my delivery is on the way?
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