If you are missing one or more meals or other items, please let us know in our contact form here. Please include the name(s) of the item(s) and we will credit your Thistle account. If you are unsure what you are missing, you can view your itemized invoices under 'Order History' on the left-hand side of your Account page here. The names of your items are listed in the invoices so you can cross-reference that list with what you received in your delivery.
Articles in this section
- Where do you deliver?
- Help! One of my meals is missing!
- How do I know when my delivery is on the way?
- Do you offer bag pickup?
- What do I do with the bags and ice packs once I receive my delivery?
- Where can I find a photo of my delivery?
- What states do you deliver to?
- Is Thistle not available in my area?
- Can you deliver at a more specific time within my delivery window?
- How do you handle deliveries if my building has no concierge or door person?
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