Frequently Asked Questions for New Customers
- Where can I view my upcoming orders?
- What if I missed the deadline to skip my upcoming delivery or change my orders?
- How can I contact Thistle Customer Service?
- Does my Thistle food arrive frozen or fresh?
- Editing Deliveries & What to Expect Using Thistle
- Heating & Freezing Thistle Meals
- I never heard back from the support team. What do I do?
- Does Thistle have a phone number I can call? Can I speak with someone live?
- Do your meal labels have barcodes or can they sync to a nutrition tracking app?
- Do you offer a free trial package?
- Do you offer vegetable or grain sides?
- What happens if you make a mistake or I am unhappy with my delivery?