Our support team responds to every customer who contacts us. For emails, please double check your spam/trash/promotions folders as our response may have ended up there. It should be from hello@thistle.co. You are welcome to call us at (833) 837-5662 and leave a voicemail for our call-back service, and you can text this number as well for text message support.
I never heard back from the support team. What do I do?
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