If you are signed up to receive text messages, you will receive a text message from your driver when they are on the way to your doorstep, when the delivery is arriving, and when it's been delivered. Please make sure to have your empty bags and ice out for the drivers to take back, if you are able! Deliveries are kept cold in transit, of course, between our facilities and your door.
If your delivery is ever running behind the stated delivery window, we will text you with an updated ETA to make sure that delivery still works for you at the stated address.
You can confirm if you're signed up to receive delivery notifications in your Delivery Details on your Account page.
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