Once you receive your box, please put your meals in your refrigerator and keep them cool until you consume them. Soups can either be kept in the refrigerator or frozen until a later date. If they arrived frozen, keep them in the fridge and do not re-freeze them.
In our shipping regions, we do not take back shipping materials at this time.
How to dispose of your box & shipping materials
- Cardboard box: Our box can either be reused or recycled with the rest of your cardboard and picked up directly from your home by your waste management company.
- Insulation: Our insulation is made from recycled textiles. To dispose of it, remove the plastic lining and recycle. The interior fabric can actually be composted in your garden or picked up with your compost scraps.
- Gel Packs: Our nontoxic gel packs are all 100% biodegradable and recyclable, and they can be reused, donated, or recycled! Many charities and organizations appreciate ice pack donations. To recycle your ice pack, we recommend melting the ice, cutting open the bags, and dumping them in your compost or anywhere you would dispose of grass clippings. The packs are 95%+ water, so that will dissolve, leaving behind the compostable gel. We strongly recommend NOT dumping the compostable gel down your sink/drain as it can build up and clog. Once you've disposed of the interior, the poly-bags that hold the gel are recyclable and can be put straight into the recycling bin.
- Food Containers: Our food containers are all recyclable. The sauce/component containers with lids are Greenware and can be composted.
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